Privacy Policy

1. Information We Collect

HyveWyre™ collects and processes the following types of information:

• Account Information: Name, email address, phone number, and payment information
• Lead Data: Contact information, conversation history, tags, and dispositions
• Usage Data: Campaign performance, message analytics, and feature usage
• Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

• Provide and maintain our SMS messaging and campaign management services
• Process payments and manage your subscription
• Send transactional emails and service notifications
• Improve our platform and develop new features
• Ensure compliance with telecommunications regulations
• Prevent fraud and ensure platform security

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Twilio (SMS delivery), Stripe (payments), OpenAI (AI features)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Lead data and message history are retained until you delete them or close your account. We may retain certain information for legal compliance purposes.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Object to processing of your data

7. Cookies and Tracking

We use essential cookies for authentication and platform functionality. We do not use third-party advertising or tracking cookies. You can control cookie preferences through your browser settings.

8. Children's Privacy

HyveWyre™ is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use of HyveWyre™ after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: